TWIA Claims


How to Make a Claim

After a loss, we recommend you record all information you can (damage pictures, witness contact information, time and date of loss). This will assist you when you speak to a claim representative. You will then need to contact the carrier to make the claim. This can either be done online or by phone. A claim adjuster will be assigned and will assist you from there. You can also contact our agency for questions and claims assistance. 

Personal Claim Information


Main Claim Phone Line

1-800-788-8247, Option 1

Make a Claim Online

You will need to login to make a claim online

Make a Claim Online